Refund Policy
At HomeVerse, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 30 days of receiving your order. Items must be unused, in their original condition, and in their original packaging.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be issued to your original payment method.
Non-Refundable Items
The following items cannot be returned:
Gift cards
Personalized or custom-made products
Items damaged due to misuse or normal wear and tear
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We will work quickly to resolve the issue.
Contact Us
For any questions about returns or refunds, contact us at:
homeverse0@gmail.com
Thank you for shopping with HomeVerse.
